The Intelligent Enterprise - Vision and details explained

Intelligent Enterprise as Integrated solution to support your business

RISE with SAP - Start with Scheer

Rise with SAP | Intelligent Enterprise | SAP S/4HANA

The vision behind the Intelligent Enterprise

SAP is committed to supporting every customer to become an Intelligent Enterprise – breaking down silos and adopting intelligent, dynamic, cross-functional business processes that deliver optimal experiences. As companies transform their businesses to introduce new business models, they need a seamless customer experience that doesn’t end at the front office.

  • Consumers in the digital age expect a personalized buying experience across all touchpoints they have with a company and a supply chain that is connected to the front office. 
  • They expect individualized offerings and next day delivery, they expect transparency across the entire product lifecycle, 
  • They expect new payment models like pay as you go or subscription – and all this is impossible without true business process integration across the whole value chain. 
  • And as companies cannot deliver a world class product and customer experience without ensuring a world class employee experience, becoming an intelligent enterprise is also about delivering a simple, intuitive and harmonized experience for employees, freeing up their time from repetitive tasks for more innovative work.
SAP believes that businesses must run as Intelligent Enterprises. To turn data into meaningful insight, enterprises need to integrate all their functions and processes, get the complete picture in real time, and make decisions with knowledge of all interdependencies within the organization

SAP’s integration approach goes far beyond technical integration of applications: Holistic integration of people, data, technology, and business processes delivers significant value to your business:

  • It accelerates the speed of innovation, 
  • Lowers the efforts for integration, 
  • Shortens time to value, 
  • Reduces the complexity of operations, 
  • Allows for real-time insight. 

Stay successful in the digital arena with Intelligent Enterprise

SAP has defined three scenarios as central for the success of our customers. These are data- to-value, integration, and extensibility.
RISE with SAP makes this all possible.

Only SAP connects your supply and demand chain to deliver an integrated, intelligent process experience within their Intelligent Enterprise. This Intelligent Enterprise brings software and people together. SAP pursue a holistic cloud vision and address their customers' IT challenges from a process-oriented perspective. Providing a one workflow inbox for task management does not only mean providing the respective connections to the information sources, the application logic, and the user interface, it also depends on the usage of a landscape- wide single sign-on and user management and has implications on lifecycle management aspects like application deployment and integration monitoring. This enables SAP to optimally support our customers' business requirements with the most appropriate cloud solutions and thus achieve sustainable business growth.

Below you will find a explanation of the purpose of each blocks of RISE with SAP: Intelligent Enterprise, Intelligent Suite, Suite Qualities and Business Technology Framework

 RISE with SAP Intelligent Enterprise

Intelligent Enterprise

What is the Intelligent Enterprise? 

From an Intelligent Enterprises, you expect:

  • Run agile, integrated business processes and use advanced technologies such as artificial intelligence, machine learning, and the Internet of Things;
  • Apply leading-edge industry best practices and work together to build flexible value chains;
  • Evaluate and act on customer, partner, and employee sentiment;
  • Understand and manage their environmental impact. 

Terms like Industry Cloud, Experience Management, and Business Networks are key words in this context. 

The Intelligent Suite has a clear roadmap for the primary flows with companies: lead to cash, recruit to retire, design to operate and source to pay.  In this roadmap it becomes clear how the various SAP ECO-components are fully integrated

Lead to Cash

Manage all aspects of the customer experience, from the initial interaction to order fulfillment and service delivery. Drive and realize revenue along the customer journey with your Lead-to-Cash flow.

Lead to cash | RISE with SAP | intelligent Enterprise

Recruit to Retire

Understand, manage, and optimize all aspects of your workforce (employees and external workers) in line with business objectives and with clear financial impact with your Recruit-to-Retire flow

Recruit to Retire | Rise with SAP | intelligent Enterprise

Design to Operate

Create a digital mirror of your entire supply chain – from design to planning, manufacturing, logistics, and ongoing maintenance. Embed intelligence and ensure your customers are central to each and every phase of your business with your Design-to-Operate Flow.

Design to Operate | Rise with SAP | intelligent Enterprise

Source to Pay

Manage all purchasing processes from strategic supplier selection to assuring compliance demands in operational procurement. Analyze and manage spend across business units and drive business value with your Source-to-Pay Flow.

Source to Pay | Rise with SAP | intelligent Enterprise

Intelligent Suite

What’s is an Intelligent Suite?

In short, the Intelligent Suite is about Business Processes, Business Networks, Applications and the technology to make it all happen in and outside the Cloud. 

RISE with SAP is a defined as a service, where SAP and Partners transfer companies to such an Intelligent Enterprise. SAP customers will benefit in the following aspects:

  • Out-of-the-box integration lowers or prevents additional implementation project costs;
  • Well-integrated and stable solutions lower or prevent additional cost as solutions develop further;
  • Integration qualities perceived by the multiple! end users enhance process efficiency and productivity.

RISE with SAP Intelligent Suite

This SAP Integrated Intelligent Suite for end-to-end process support addresses four major aspects: 

  • Provide the big picture for the Integrated Intelligent Suite;
  • Show end-to-end business process integration along the 7 Suite Qualities. 
  • Describe the Business Technology Platform, including SAP Cloud Platform Integration Suite, as the technical basis;
  • Provide roadmaps for end-to-end business processes. 

Suite Qualities

What are the Suite Qualities?

Suite Qualities to remove complexity, shorten development and make solutions easy to deploy

SAP’s integration notion comprises several Suite Qualities that contribute to a simplified integration experience and which deliver most and immediate value to our customers:

RISE with SAP | Intelligent Suite | Suite Qualities

7 Suite Qualities explained

Seamless user experience comprises, for example, harmonized UIs across SAP’s cloud applications, based on Fiori design guidelines.

Pain points: Different look and feel of user interfaces leads to interruption during execution of business tasks

One Inbox: a seamless and integrated user experience for customers who want a unified view of approvals across multiple applications for a smooth approvals process.

End-to-End Business Blueprints: SAP shares a reference architecture of which solutions are required to become an Intelligent Enterprise and the target state of enterprise architecture. Based on this information customers can map out their roadmap to adopt the solution and transition from the current solution landscape to their target.

Aligned Domain Models helps to simplify the sharing and distribution of master data across the Intelligent Suite by harmonizing data models with common semantics. The goal is to reduce today’s replication and synchronization efforts for key master data objects, like g., employees, customers, orders, and move to data sharing via a central master data service that is based on aligned domain models.

Consistent Security & Identity Management: provides uniform mechanisms to handle authentication, identity provisioning, and role provisioning.

Coordinated Lifecycle Management: simplifies the provisioning, configuration and monitoring steps for IT operators.

Embedded Intelligence & Analytics helps to achieve higher business outcomes via embedded machine learning in SAP applications and improves decision making via cross-application insights enabled by SAP Analytics Cloud.

What are the Suite Qualities?

Suite Qualities to remove complexity, shorten development and make solutions easy to deploy

SAP’s integration notion comprises several Suite Qualities that contribute to a simplified integration experience and which deliver most and immediate value to our customers:

RISE with SAP | Intelligent Suite | Suite Qualities

7 Suite Qualities explained

In the table below a clear overview of what customers are facing to day and how the Suite Qualities are solving this.

Suite Quality
Pain Points

Seamless user experience

Different look and feel of user interfaces lead to interruption during execution of business tasks.

Consistent user experience across the Intelligent Suite.

One workflow inbox

Approval tasks are scattered across multiple inboxes as every application comes with its own approval inbox.

Seamless and integrated user experience for customers who want a unified view of approvals across multiple applications for a smooth approvals process.

End-to-end process blueprints

Limited visibility on target state of enterprise architecture and integration points of an end-to-end process.

Consistent overview of end-to-end business process blueprint

supported by SAP’s integrated intelligent suite.

Aligned domain models

Commonly used master data objects and corresponding code lists are heterogeneous across various SAP LoB solutions, which makes it difficult and more costly to exchange, synchronize, and integrate.

Harmonized and aligned domain models build the foundation for an integrated intelligent suite, as SAP applications can synchronize business objects with common attributes and use common semantics, thereby reducing SAP-to-SAP integration efforts for objects used in the end-to-end processes, like master data, transactional data, and code lists.

Consistent security and identity management

Customers need to use multiple sign-ons and heterogeneous authentication mechansims in one and the same end-to-end process.

Consistent way of enabling Single Sign On (SSO) and an easy, centrally administered user management and identity provisioning.

Coordinated lifecycle management

Scenario integration of cloud solutions from SAP was a manual process based on integration guides.

The Cloud Integration Automation service provides a guided workflow that makes use of customer-specific system information (e.g. target URLs) and automated execution capabilities.

Embedded and cross-product analytics

Analytic capabilities not embedded in solutions but deployed and operated separately

Enable a 360-degree view of customers and companies Example: SAP SuccessFactors People Analytics (embedded edition with live data and intelligent joins across modules and secure, role based access)

SAP Business Technology Framework

What is the Business Technology Platform?

The Business Technology Platform is the underlying technological enabler for the integrated intelligent suite. Only enterprises who run their business digitally and as a symbiosis of human and machine intelligence will remain relevant in the future. SAP provides its customers with the applications and underlying technology to become such an Intelligent Enterprise.

SAP Business Technology Platform Purpose

While SAP applications help to standardize end-to-end business processes to a large extent, companies need additional flexibility and independence to integrate their specific IT landscapes - which often of course also include non-SAP components. They aim to configure and extend their SAP applications and need to turn their data into impactful business value. This is where the Business Technology Platform plays a key role. Now more than ever, companies - no matter if on premise or in the cloud - need to store and manage a continuously growing amount of data. These companies want to run analyses on top of their data and be able to act with confidence. Solutions in silos no longer meet today's requirements.

Gartner, for instance, assumes that through 2020, integration work will account for 50% of the time and cost of building a digital platform. The continuous need for integration shows how important it is to create connection paths, to orchestrate and simplify interactions and transactions. That’s what proper integration support means. And it also comes with the demand to be agile, and to efficiently develop new applications. Finally, we continue to see a high demand for automating business processes, for instance through machine learning.

 SAP’s Business Technology Platform components

SAP brings their portfolio of well-known technologies - such as SAP HANA, SAP Cloud Platform, SAP Analytics Cloud, and intelligent technologies - even closer together as the Business Technology Platform, and optimally tailor them to business users.  It offers products in four technology categories, to be used in on-premise and cloud environments.

Business Technology Platform | RISE with SAP

SAP has defined three scenarios as central for the success of our customers. These are data- to-value, integration, and extensibility. The Business Technology Platform supports this with the following components:

  • Database and Data management, 
  • Analytics, 
  • Application development and integration,
  • Intelligent technologies. 

Database and Data management

Data is key to the success of any business.  The solution offers in this area includes applications and services for data storage, data processing, data integration, data orchestration, information governance, and master data management. For data storage and processing, using SAP HANA Cloud lets customers benefit from the characteristics of a high-performant and scalable in-memory database solution as a cloud offering. 


The analytics capability  includes offerings for business intelligence, augmented analytics, predictive analytics, collaborative planning, and data warehousing. They are the basis for fulfilling the embedded and cross-platform analytics suite quality. SAP Analytics Cloud helps  to expand across traditional business intelligence to do prediction and planning and can be enhanced with their own code.

Application development and integration

 The SAP Business Technology Platform offers mechanisms for Integration, Extensibility, Business Process Optimization, Business Services, and User Experience here. This provides innovation without disruption, as customers can enhance existing applications without impacting their running business processes.

Intelligent technologies

Finally, the Business Technology Platform includes  intelligent technologies, such as artificial intelligence, machine learning, Intelligent Robotic Process Automation, blockchain usage, or the Internet of Things. Whether it is about monitoring and controlling equipment with sensors, providing chatbots, or automating re-occurring tasks after learning the necessary behavior of software is available.

RIse with SAP | Value creation digital enterprise

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