Approach to Managed Services SAP S/4HANA Cloud, Public Edition

Approach Managed Services

SAP S/4HANA Cloud, Public Edition

Assessment > Implementation > Managed Services 

Transition Services for SAP S/4HANA Cloud, Public Edition

What can you expect from Scheer Managed Services for SAP S/4HANA Cloud, Public Edition?

The Managed Services for SAP S/4HANA Cloud, Public Edition are aimed at supporting the use of the SAP S/4HANA solutions within your company.  After an implementation, a vacuum often arises:

  • The implementation partner has finished his tasks and is no longer present
  • The key users are too busy with the business  and have less to no time to further investigate support questions and upgrades
  • SAP support is limited to the product and does not know the business details
  • IT is hardly involved and does not actually know the application in terms of content

Our Managed Services provide support after or between implementation processes with the deployment of our experts.  As an active Implementation Partner, we expand our knowledge and experience with each project. Our consultants are certified in the various modules and follow the necessary stay-current training for each release. It is these consultants that we deploy for the Managed Services to further support a your business.

Scheer approach managed services  SAP S/4HANA Cloud, Public Edition

What services are provided from Managed Services?

The definition of our Managed Services is always customized and can be adapted to the needs of your organization. In any case, it goes beyond Product Support. Our Managed Services can be deployed both reactively and proactively.  In doing so, we relieve your organization by monitoring SAP S/4HANA Cloud, Public Edition in terms of performance, logging and upgrades and taking appropriate actions. 

Focus on Operations

Additional application support: Our solution and process experts will support your employees with issues surrounding the deployment or operation of the application. We also often fulfill the role of core user on behalf of the customer towards SAP Product Support.


Setting up and maintaining a Center of Expertise: Based on your short or long term planning, we can look at setting up and building a center of expertise to secure knowledge and experience and to ensure that your organization gets the right support.


Taking care of the semi-annual release updates: The release updates with new- and custom features will be analyzed and prepared for a constructive test and acceptance process after which they will be put into production.


Maintaining the Intelligent Enterprise. Preparing and implementing further innovations is the strength of SAP S/4HANA Cloud, Public Edition. This SaaS ERP is constructed to support a continuous improvement and optimization process.  Think of KPIs, Dashboard, Situation Handling, but also the deployment of Machine Learning, Artificial Intelligence and Robotic Process Automation. These topics  can be assigned to realize step by step additional business improvements.

 

Focus op IT Business Support

Data Management: Support in the area of Data Management Governance

  • Roles and authorizations
  • Master Data Management
  • Data Lifecycle Management
  • Data Compliance & Reporting

Integrations: Support with working out and realizing required Integrations through the SAP Business Technology Platform 

Extensibility: Support with the development of extensions

  • In-App
  • Developer
  • Side-by-Side Extensions

Cloud Application Lifecycle Management: Support with Cloud Application Lifecycle Management (CALM)

  • Monitoring Business Processes,
  • Monitoring and Improving Performance,
  • Monitoring Integrations,
  • Tracking and ensuring proper System Health.
  • Setting up and maintaining Job Automations 

Our services for SAP SaaS ERP

Transition to 

SAP Public Cloud

Prepare your transition to SAP Public Cloud Solutions

Transition 
SAP Public Cloud

Discovery Assessment

Analyze the current and new solution environment

Assessment
SAP Public Cloud

Implementation

Plan

Define your implementation steps to start and expand

Implementation 


SAP S/4HANA Cloud, Public Edition

Managed

Services

Get the necessary services to further optimize and innovate

Managed Services 
SAP S/4HANA Cloud, Public Edition

Discuss your challenges with our SAP Cloud ERP experts

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