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S/4HANA Cloud Service Scope Items

S/4HANA Cloud Service Scope Items

Achieve customer service excellence with every service interaction Exceed the needs of digitally connected customers with omnichannel customer service excellence. SAP solutions empower field and call center agents to increase productivity and responsiveness to all inquiries. By connecting agents with the right expertise and tools at the right time, you can inspire brand loyalty with every service interaction.

The Service module of S4HANA Cloud consists of the following components:

  • Service Master Data & Agreement Management
  • Service Operations & Processes

More general information about SAP Cloud ERP can be found in our Knowledge Center in the sections SAP S/4HANA Cloud or SAP Business ByDesign.  Visit our Move to the Next Generation ERP page to get  a solid understanding how to prepare your organization for the transition to SAP Cloud ERP.

Information about the future plans of SAP S/4HANA Cloud can be found on the

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